Billhighway Status

All Systems Operational

About This Site

Welcome to Billhighway's status page for real-time information on system performance, maintenance and updates.

This status page reports on the system-wide service availability and performance metrics for Billhighway. If you are experiencing functionality and/or performance issues and the status indicates “green”, please contact Bilhighway's Customer Support to determine if there is a specific issue with your account or if you are experiencing a system-wide service issue.

Please reach out to Billhighway's Customer Support at support@billhighway.com with any additional questions or if you require assistance.

Billhighway.co Operational

API Operational

CDN Operational

Chapters Operational

Docs Operational

Forms Operational

Upload Operational

APG Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 10, 2024

No incidents reported today.

Sep 9, 2024

Billhighway Scheduled Maintenance : <Date>

Completed - The scheduled maintenance has been completed.
Sep 9, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 21:00 EDT

Scheduled - On September 9th, Billhighway is performing scheduled maintenance from 9:00 PM to 10:00 PM Eastern. During the maintenance window, access to upload.billhighway.com (SFTP) may be unavailable. If you have any questions or need immediate support, please contact us at support@billhighway.com
Sep 9, 10:50 EDT

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

Billhighway Platform Alert Notification

Resolved - This incident has been resolved.
Aug 27, 18:12 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 1, 11:20 EDT

Investigating - We are currently investigating this issue.
Jul 31, 14:47 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 14:36 EDT

Identified - A fix has been implemented and we are closely monitoring.
Jul 31, 14:35 EDT

Investigating - We are currently experiencing performance issues with the Billhighway reports and dashboards. Our technical teams are actively working to resolve this issue. We understand the importance of these reports to your operations and are striving to restore normal service as swiftly as possible.

We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution. We expect to have this issue resolved as quickly as possible and will keep you updated on our progress.
Jul 31, 10:43 EDT