We are continuing to work on a fix for this issue.
Posted Oct 15, 2025 - 17:34 EDT
Identified
Billhighway is currently experiencing an outage for our Support phone services which may impact the ability to connect to a live support representative via phone. This does not affect users' ability to access the Billhighway platform or submit a payment by phone.
Our team is actively working with our service provider. Rest assured, our teams view this as urgent and are actively working to solve this for you. We expect availability will return to normal levels by the end of today.
We appreciate your patience and partnership. For immediate support, please contact us at support@billhighway.com.